I like to work in the intersection of strategy 🎯 service 🌱& culture🤝

I have worked as:

HEAD OF PRODUCT DESIGN
ZALORA SEA, Singapore
May 2022 - Present

HEAD OF DESIGN & STRATEGY
Palo IT, Singapore
October 2019 - May 2022

LEAD SERVICE DESIGNER
IDEAN Berlin Studio
June 2017 - Sept 2019

SERVICE DESIGNER
Service Innovation Labs Berlin GmbH
September 2016-June 2017

I completed a:

MASTERS DEGREE IN STRATEGIC DESIGN & INNOVATION
Master of Fine Arts
Politecnico di Milano, Italy 2016

STUDIES IN ART DIRECTION FOR
INTEGRATED COMMUNICATIONS
Savannah College of Art and Design, USA 2012
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DEGREE IN VISUAL
COMMUNICATIONS DESIGN
Licentiate Degree
VERITAS University, Costa Rica 2014
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I really enjoy doing these:

Product design
Product visioning
Workshops
Co-creation
Storytelling
Design Thinking
User Research (Especially Qualitative)
Project Leadership
Prototyping

Recent Talks & Events

Judge, Mentor, SMU Product Club 2024
‍Product Challenge 2024
‍

‍Speaker, Curious Core Podcast 2024
‍Service Design and Beyond
‍

‍Panelist, NUS ISS Learning Festival 2024
‍GenAI and Service Design
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Guest Speaker, Service Design Drinks Singapore 2024
On the Future of Services, and Service Design in Singapore: a reflection
‍

‍Moderator, UNDP, Singapore 2022
‍Sustainable transformation through systems thinking

‍Speaker, Friends of Figma Singapore, Singapore 2021
‍Optimising your remote workflowsme text inside of a div block.